One router, wrong place
Sitting where the phone socket happens to be, behind a filing cabinet, at the far end of the building.
Wi-Fi setup
The router the telco posted you was designed for a two-bedroom flat. An office with a workshop behind it needs more thought than plugging it in and hoping.
Included from the Starter plan
Melbourne-based, on the ground across the south-east and northern suburbs, with support in Canberra and remote setup Australia-wide.
What customers actually search for
Wi-Fi problems get blamed on the internet connection about ninety per cent of the time, and about ninety per cent of the time that is wrong. A single router sitting under a desk at one end of a brick building was never going to cover the workshop. The fix is usually placement and a mesh point, not a faster plan.
The problem
Sitting where the phone socket happens to be, behind a filing cabinet, at the far end of the building.
Upgrading to a faster connection changes nothing if the signal cannot get through two brick walls.
A router still on admin/admin is the single easiest way into a small business network.
Customers, visitors and staff phones all sharing the network your accounting software sits on.
What you get
We map where you actually need signal — office, shed, yard — before recommending any hardware.
Admin password changed, firmware updated, channels set to avoid your neighbours, WPA3 or WPA2 enforced.
Extra access points placed to cover the workshop or the yard, on one network name so devices roam without dropping.
Visitors and customer phones kept off the network your business data sits on.
Computers, printers, phones, EFTPOS and any cameras joined and tested.
Network names, passwords and admin details recorded somewhere you can find them in a year.
How it works
Building size, construction, where the connection comes in and where the signal needs to reach.
We tell you what to buy, if anything. Often the existing router just needs moving and configuring.
Router and any mesh points set up, secured and positioned. On site in Melbourne, or guided remotely elsewhere.
We walk the site checking signal in the places you actually work, not just next to the router.
Where we work
We are based in Melbourne and work on the ground across the city's south-eastern and northern suburbs. We support businesses in Canberra, and we set up trade businesses remotely right across Australia — same build, same price, same week.
FAQ
No, you buy it so the warranty is yours. We tell you exactly what to get, and often the answer is a single mesh point rather than replacing anything.
It will make it faster where you currently get a poor signal, which is usually what people mean. It cannot exceed the speed of the connection coming into the building.
We configure remotely anywhere in Australia and guide you through placement over a call. Physical installation on site is Melbourne south-east and northern suburbs, with support available in Canberra.
That is the most common reason people call. Usually a mesh point or an outdoor access point solves it. Long runs across a yard sometimes need a cable, and we will say so rather than sell you something that will not work.
So a customer’s phone, or a visitor’s laptop with something nasty on it, cannot see the computer your invoicing runs on. It takes five minutes to set up and removes an entire category of risk.
Business Wi-Fi & Network Setup is included from the Starter plan. Tell us about your business and we will come back within one business day.