Everything routes to you
You are the switchboard, whether you are on the tools, driving or asleep.
Teams Phone
One business number that rings the right person
Stop giving customers your personal mobile. Teams Phone gives your business a real number with call routing, voicemail to email and an after-hours message — running on the Teams app your crew already has.
Included from the Professional plan
Melbourne-based, on the ground across the south-east and northern suburbs, with support in Canberra and remote setup Australia-wide.
What customers actually search for
- Microsoft Teams Phone setup
- business phone system small business Australia
- VoIP phone system Melbourne
- Teams calling plan setup
- business number for tradies
A single mobile number is fine until you hire someone. Then every call still comes to you, nobody can cover while you are under a house, and the number is permanently tied to a handset in your pocket.
The problem
Why the mobile-only setup breaks
Nothing is covered
No one else can pick up, because nobody else has the number.
Missed calls vanish
No voicemail transcription, no record, no way to see what you missed today.
It is personal
Sell the business or hire a manager and the business number is still your private mobile.
What you get
What microsoft teams phone setup includes
Business number
A new local number, or your existing one ported across with no downtime.
Call routing
Ring the office first, then the mobile, then the apprentice — rules built around how you actually work.
Rings on every device
The same number rings in the Teams app on mobile, desktop and desk handset simultaneously.
Voicemail to email
Missed calls arrive in your inbox as a transcript you can read on site without playing audio.
After-hours flow
A recorded message outside business hours with an option to leave details or reach the on-call number.
Auto attendant
For larger crews: "press 1 for quotes, 2 for accounts" routed to the right person.
How it works
Four steps, and you are live
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01
Scope the setup
How many people, what should happen after hours, and whether a number needs porting.
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02
Licences and number
Teams Phone licences applied and the number provisioned or ported.
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03
Build the call flow
Routing, hunt groups, voicemail and after-hours behaviour configured and tested.
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04
Roll out
Installed on the crew's devices with a short walkthrough of transfers, holds and voicemail.
Where we work
Melbourne-based. Australia-wide.
We are based in Melbourne and work on the ground across the city's south-eastern and northern suburbs. We support businesses in Canberra, and we set up trade businesses remotely right across Australia — same build, same price, same week.
FAQ
Microsoft Teams Phone Setup — common questions
Usually yes. Australian numbers can generally be ported to Teams Phone. We check portability first and manage the process so there is no gap in service.
Setup and configuration are included in the Professional plan. Microsoft bills the Teams Phone licence and calling plan directly — typically around $10–$20 per user per month depending on the plan you choose.
No. Teams Phone runs on the mobile and desktop apps your crew already have. Desk handsets are optional and only make sense if you have an office someone sits in.
Whatever you want: a recorded message, voicemail to email, or routing to an on-call mobile. We build the flow around your hours.
Yes — Teams Phone sits on top of a Microsoft 365 subscription. If you are not on Microsoft yet, we set that up first as part of business email.
It works over mobile data or wifi, and can be configured to fall back to the mobile network. In practice it is more reliable than a single mobile handset, not less.
Works well with
Ready to get set up?
Microsoft Teams Phone Setup is included from the Professional plan. Tell us about your business and we will come back within one business day.
- No lock-in contract
- Live in about a week
- You own everything